Summary
A 10+ year experienced User Interface Designer with strong development skills. Strengths include analyzing problems and developing a strategy to tackle them.
Work Experience
Senior Designer
Marchex, Inc., Seattle, Washington
07/2008 - Present
Senior Designer for multiple websites. (I just started, sheesh!)
- Designer for multiple teams – Small Business Marketing (SBM), Publishing and Directory Services, Local Leads/Campaign Management.
- Created many landing pages for Marchex’s 400,000+ domains to bring in customer calls.
- Concepted and user tested many features on the Online Presence Manager which over 8,000+ users from AT&T bought bringing in more than $50,000.
- Performed empathy mapping interviews with small to medium size businesses which helped in solidifying our user’s needs and gave the company direction on tools to build.
- Designed, managed and built the Make History recruiting effort which brought in many skilled resources to make top notch tools.
- Worked with the executive team to build a vision of the future of marketing tools which now the company uses as a base road map.
User Interface Designer
Expeditors International of Washington, Seattle, Washington
03/2004 - 07/2008
UI Designer for 30+ internal web applications for a shipping and logistics company. Solving complex form processes with fluid design for rapid data entry.
- Produced extensive user interface specification documents.
- Created prototypes of new applications using JavaScript libraries, JSF, JSP, XHTML, and CSS.
- Conducted field research, usability studies, created personas and design patterns.
- Worked closely with business analysts to help flush out requirements by creating iterative screenshots.
- Created a Front End Development Standards group to promote standard coding methods.
- Maintained and built the corporate UI Style guide, which included building new widgets to disperse among the developers.
- Researched new technologies such as JavaScript AJAX libraries: Dojo, JQuery, script.actulo.us, prototype, Mochikit, Mootools, Jitsu.
Web Designer
jong Design, Seattle, Washington
03/2003 - 03/2004
Designed and developed small local business web sites in the greater Seattle area.
- Hosted, designed and developed sites through the use of ASP, HTML, DHTML and CGI.
- Maintained servers and site content while managing customer accounts.
- Designed and illustrated business identities.
- Digital imaging for product to be sold on the web.
Lead Web Developer
InfoSpace, Inc., Bellevue, Washington
01/2000 - 03/2003
Implemented and maintained graphical user interface (GUI) in broadband and subscription services as well as back end programming.
- Launched a brand new subscription gaming service 2 weeks ahead of schedule which kept costs under budget
- Assisted in creating Verizon's Broadband Media Center which secured the partners account.
- Uncovered and solved a security issue in a user manager database that secured the creation of a new billing system.
- Implemented a new billing engine for subscription services to use an in house payment gateway, eliminating the need to outsource
- Created a dynamic solution for modular packages, through the use of HTML, DHTML, XML, XSLT and CGI, which was later sold as a new application.
- Migrated over 200 thousand users from a SQL database to another, resulting in cutting server costs.
- Launched and developed a interstitial ad campaign which brought in $50 thousand in advertising revenues.
Web Developer
Infospace, Inc., Bellevue, Washington
01/2000 - 03/2003
Maintained and expanded search and directory portals. Implementing new GUI and back end architecture while documenting technical specifications for each application.
- Evaluated and rebuilt classifieds, white pages, and horoscopes search engines to be faster and more stable.
- Coordinated with advertisement team to create new areas to launch ongoing ad campaigns.
- Migrated source code from an acquired website to an in house machine to reduce the cost of unnecessary servers.
- Managed an Internet Information Service (IIS) server to provide a development area for other developers to build and test new applications.
- Created a profanity tool checker in chat modules to reduce the amount of profanity by 70%, clearing the way for a higher demographic and more customers.
HTML Interface Developer
Go2net, Inc., Seattle, Washington
01/2000 - 03/2003
In a UNIX environment, maintained and designed financial, hosting and search portals.
- Developed and tested a new bug tracking tool that was more efficient and reliable for development teams.
- Designed and implemented a branded hosting site which later was co-branded, resulting in a $2 - 3 million deal with Toshiba.
- Maintained a finance message board that brought in paying customers.
- Constructed web pages for high profile columnists that supplied editorial content for the finance channel which increased customer appeal.
- Created a newly designed Intranet which supplied style and editorial guides, news and internal web tools for employees to reduce training time.
Education
Northern Arizona University, Flagstaff, Arizona
09/1990 - 12/1994
Bachelor of Fine Art, Visual Communications with an emphasis in graphic design
Seminars & Conferences
- Jared Spools Personas 2006, Seattle, WA
- An Event Apart 2007, Seattle, WA
- Monthly Human Factors International (HFI) webcasts, ongoing